
Now here's the thing about skinny bike tires: Ya gotta keep 'em hard. I prefer mine up around 100 psi. Anything less and the road starts to feel mushy and I just don't feel as confident taking corners at speed. Plus, you tend to get pinch flats much more often.
The other thing is that air gradually seeps out of the tire, so at least once a week or more you've got to top 'em up with air. As of last night I hadn't topped for about two weeks, and things were feeling a bit soft, so I decided to take the overland route home (as opposed to the bike path) and hit a bike shop to pump up.
I was thinking Vinnie's, but that's a bit out of the way. Then I remembered that I needed brake pads. "So," I thought to myself, "I'll pop into Malcolm and Milan's to buy some pads and get some air."
My plan was to simply purchase the brake pads and install them myself on the weekend. A quick in and out procedure, and I should be home maybe five minutes later than usual.
I should have known better...
Malcolm and Milan (that's not how she actually spells it; she's Czech, and there's all sorts of funny accents and stuff, but it sounds just like the Italian city, and that's good enough for me) own a little bike shop called Biseagal. They do repairs, sell components, sell used bikes, and Malcolm makes frames. My current road bike was made by him, and it's a beauty, truly a one-of-a-kind. He put it together for me on the cheap (but the important stuff - headset, bottom bracket, rear hub with 10 speed cassette - are Campagnolo), with the idea that I can upgrade parts as I can afford to. In fact, although I've paid for the bike in full, I've come to realize that I only have custody of it, I am only it's steward. There are certain rules that come with such ownership, one of which is proper maintenance and hygene - of the bike, not me. I was reminded of those rules last night.
So, as I said, I told Malcolm I needed brake pads, and that I'd put them on. He said, "I'd really like to put them on." I didn't want to disappoint him, and I figured, "How long can it take?" So I said, "Sure."
Why is my memory so dim? Why could I not remember that one cannot go into Biseagal without spending a minimum of two hours laughing, talking about people behind their backs, discussing bikes and the upcoming racing season, and other such trivial yet important matters? Why, if one's lucky, it's sometimes possible to get a repair or purchase done!
I called the roomie and told her I'd be late, like around 8 o'clock.
Malcolm takes off the back wheel. He gets a bucket of soapy water and starts cleaning my gear cluster with a funny-looking brush. "It's kind of dirty," he says, "and I figured since I have the proper brush, I'd clean it for you."
Okay...
Then he grabs a soft rag and cleans the frame and the wheels. Apologetically, I mention that it was raining on Friday, and that I was away for the weekend, and I didn't have a chance to clean it. "That's okay," he said, "I just figured that since I had the bucket of water handy..."
Okay...
I've been there an hour, and he hasn't come close to looking at my pads yet.
Not that we hadn't had a great time chatting, about lightweight bikes and how they're not strong enough for the everyday rider, and about various races we watched, and then Sean walked in, so the four of us (Milan was there also) chatted for a bit, then Sean and Milan went for donuts, and Milan brought back lemonade for me as well (her treat), and we chatted some more about me taking my bike to the Blueridge Mountains next week (which excited Malcolm to no end, as he loves to see his work travel the world). He wants a full report.
By now, Malcolm has the paintgun and a masking blanket out; it seems that he's noticed a couple of scratches to his finish - ooops, I mean the bike's finish. "Just a quick touch-up - it won't take long."
Okay...
It's like 8:45 (I got there at 7) and there's no sign of brake pads being installed. Milan's now back with the donuts, so we all stop to snack. Malcolm tells me that Campagnolo has a lovely rear derailleur for only $150 that will match my 10 speed cassette perfectly, and will match the new Campy 10 speed bar-ends that I eventually will need. He hates my current Shimano Ultegra derailleur, and thinks that I should replace it soon.
He tells me that my shifts will be sooooooooooooooooooo much smoother with a Campy. I'm thinking, "Hey, wouldn't it be great to shift smoothly as I cycle along the Blueridge Parkway next week?" I then muse aloud that it would likely be impossible to get one in and installed by next Tuesday night, but I'm told by Milan the Ordermeister that if it's ordered tomorrow (today as I write this) it can be here as early as Friday.
Chalk up one sale...
Finally, at about 9-ish, my new brake pads are on. I'm charged for the parts only ($10 a pair, but they're like real racing brake pads - whatever the hell that means). I get a free wash, free touch up, free installation, free conversation, a free lemonade, and a great time.
I go to pay, but I don't have $20, so I offer my debit card. Milan tells me that if I pay debit she has to charge tax, but since I'll be in next week for my new derailleur, why don't I pay cash for the pads then? Hmmmm... Screw RevCan? I'm not sure about that...
Okay, sounds like a plan.
I leave, thinking that I got all sorts of free services from Malcolm, and was entertained for two hours to boot. Then I realize that the upshot of all that is that I'm on the hook for new bike parts I don't really need. Or don't I?
I love small shops, and I'll patronize them as long as they continue to exist. Whether it be Biseagal, or the Jet Fuel Cafe, or Robert at B&W Labs (my photo developer), I love places that are more than just "in and out" stores. These places are social clubs, places where I'm known to both the proprietors and many other customers (there's nothing I love more than going in to see Robert, showing him negatives and saying, "the usual" - he knows what I like and how I like it, and never disappoints). This is
real customer service - not some senior citizen who I've never seen in my life and may kick the bucket before my next visit being paid by Walmart to smile pathetically and say "hi" to me when I pass their threshold.
The day those places are forced out of business by the Starbucks and Henry's and Cyclepaths of the world is likely the day that I stop riding my bike, taking photographs and going to coffeehouses. Okay, okay, I'm just using hyperbole to make my point, but when that day comes, my life will be much emptier than it is now. And the world will
not be a better place.
BTW, before I go, I should let you know, that's Milan in the photo, above, holding a dog that's not hers. She's actually a rabbit person who also owns a cat. Go figure...